The protection of your personal data is a high priority for Telekom Deutschland GmbH. It is important to us to inform you about which personal data is collected, how it is used and which options you have in this process.
Who is responsible for data processing? Who can I contact if I have any questions about data protection at Telekom Deutschland GmbH?
Telekom Deutschland GmbH, Landgrabenweg 151, 53227 Bonn, is responsible for data processing. If you have any questions, please contact our customer service or our data protection officer, Dr. Claus D. Ulmer, Friedrich-Ebert-Allee 140, 53113 Bonn, firstname.lastname@example.org.
What data is collected, how is it used and how long is it stored?
Customer feedback: These websites use a feedback form for user feedback (Art. 6 para. 1 a DSGVO). The opinions and improvement suggestions of our users are important components for the improvements of the system. The feedback form stores the user name, which is used to contact the feedback provider in case of questions. The data will be deleted 12 months after processing the feedback. The submission of feedback is completely voluntary. You can give us your feedback at any time using the feedback button on the website. If you do not use this function, no data will be transmitted.
Text chat of the task system: When working on a task, the participants use the text chat to coordinate the completion of the task. The participants' user data and all questions and answers are stored. This data is stored permanently.
Rating & Comments: The user of the system can rate the displayed content (5-star rating) and add comments. This rating is completely anonymous. No personal data will be processed or stored.
- Customer feedback: These websites use a feedback form for user feedback (Art. 6 para. 1 a DSGVO). The opinions and improvement suggestions of our users are important components for the improvements of the system. The feedback form stores the user name, which is used to contact the feedback provider in case of questions. The data will be deleted 12 months after processing the feedback. The submission of feedback is completely voluntary. You can give us your feedback at any time using the feedback button on the website. If you do not use this function, no data will be transmitted.
To whom does Telekom pass on my data?
To processors, i.e. companies that we commission to process data within the scope provided by law, Art. 28 DSGVO (service providers, agents). In this case, Telekom remains responsible for the protection of your data. We commission particularly companies the following areas: IT, sales, marketing, finance, consulting, customer service, human resources, logistics, printing.
To cooperation partners who autonomously provide services for you or in connection with GK-Hub. This is the case if you use services of such partners through us or if you agree to the integration of the partner or if we integrate the partner based on a legal permission. We work together with cooperation partners especially in the following areas: IT, sales, marketing, finance, consulting, customer service, human resources, logistics, printing.
Due to legal obligation: In certain cases we are legally obliged to transmit certain data to the requesting governmental authority. Example: After submission of a court order, we are obliged under § 101 of the German Copyright Act to provide information to holders of copyrights and ancillary copyrights about customers who are alleged to have offered copyrighted works on Internet file-sharing networks.
Where is my data processed?
Your data will be processed in Germany and other European countries.
If, in exceptional cases, your data is also processed in countries outside the European Union (i.e. in so-called third countries), this is done to the extent required by law (e.g. tax reporting obligations), if you have expressly consented to this or if it is necessary in the context of the employment relationship, for example for business communication. In addition, data processing in a third country is permitted if the European Commission has decided that an adequate level of protection exists in a third country (Art. 45 DSGVO). If the Commission has not made such a decision, Telekom or the service provider will only transfer personal data to a third country if appropriate guarantees for an adequate level of protection are provided. As such guarantees, Telekom uses the standard data protection clauses recognized by the European Commission or, for data transfers within the Group, our Binding Corporate Rules Privacy. Both can be found at: www.telekom.com/gesetze-und-unternehmensregelungen
Is my usage behavior evaluated, e.g. for advertising or tracking?
Explanations and definitions:
We would like you to enjoy using GK-Hub and take advantage of our products and services. We have an economic interest in this. In order for you find the products you are interested in and so that we can design GK-Hub in a user-friendly way, we analyze your usage behavior anonymously or pseudonymized. Within the scope of the legal regulations, we or companies commissioned by us within the scope of commissioned data processing create user profiles. It is not possible to infer your identity from this process. In the following, we provide you with general information about the various purposes and techniques. Please note, however, that in this case you may not be able to use all functions of the GK-Hub.
Purposes of use (Art. 6 para. 1f DSGVO / §15 para. 3 TMG)
The aim of the coverage measurement is to statistically determine the intensity of use and the number of users of GK-Hub and to obtain comparable values for all connected offers. At no time will individual users be identified. Their identity always remains protected.
Session cookies are cookies that are only stored on your terminal device for the duration of an Internet session and are required for transactions (e.g. for login or the processing of a purchase). They only contain a transaction ID.
For certain services we use persistent cookies which are stored on your terminal device for future sessions. In this case, we will inform you of the storage period of the cookie.
- Purposes of use (Art. 6 para. 1f DSGVO / §15 para. 3 TMG)
Which rights do I have?
You have the right,
- to request information on the categories of data processed, the purposes of processing, the possible recipients of the data, the planned duration of storage (art. 15 DPA);
- to demand the correction or completion of incorrect or incomplete data (Art. 16 DSGVO);
- to revoke any consent granted at any time with effect for the future (Art. 7 para. 3 DSGVO);
- to object to data processing which is to be carried out on the basis of a legitimate interest for reasons arising from your particular situation (Art. 21 para. 1 DSGVO);
- to demand the deletion of data in certain cases within the scope of Art. 17 DSGVO - in particular if the data is no longer required for the intended purpose or is being processed unlawfully, or you have revoked your consent pursuant to above (c) or have declared an objection pursuant to above (d);
- under certain conditions, to demand the restriction of data, insofar as deletion is not possible or the obligation to delete is disputed (Art. 18 DSGVO);
- to data transferability, i.e. you can receive the data you have provided us with in a common machine-readable format such as CSV and, if necessary, transfer it to others (Art. 20 DSGVO;)
- to complain to the responsible supervisory authority about data processing (for telecommunication contracts: Federal Commissioner for Data Protection and Freedom of Information; otherwise: State Commissioner for Data Protection and Freedom of Information of Nordrhein-Westfalen, Germany).